|I turned up and paid cash £125|
they told me my photocard was out of date
( it was ) but the counterpart was in date
They told me I could not have any money back and couldn't take my CBT
Was more interested in looking like the big man to his mates than looking after his customers.
In fact all I needed was a valid photo ID ie passport and my valid counterpart licence
another CBT centre is training me for a cheaper price next weekend
and without a valid photo ID card
using my passport as photo ID
THEFT, and frankly very poor knowledge of licensing requirements for someone supposedly training
|David John Matthews - Chorley|
Company response : for starters it was not me but my cleegue you spoke to! and yes your licence was and is out of date.. it is and will always be your responsibility to keep it up date... the information we are given frm the DSA is that no training must be done with an out of date licence.. the card and the counterpart are issued at the same time and if one is out of date then so is the other... furhter more "I" am not a dishonest person just ask the countless people i have trained and see what they think it's not my fault you don't adhere to the rules like the rest of us...!