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71 Gloucester Place


Pensar IT
71 Gloucester Place
West End
London
W1U 8JW

Mon - Thu: 9:00-6:00   Fri: 9:00-5:00   Sat / Sun: Closed   
www.pensar.co.uk
4.4
25 Reviews

Ranked 9th out of 980 UK IT Support Services

5 stars
 
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17
3 stars
 
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Pensar IT is a leading provider of managed IT services based in Central London. The team offers a highly bespoke service where each client is assigned a dedicated engineer.
Pensar IT is a Microsoft Certified Partner, an HP Preferred Partner and a member of the Apple Consultants Network, with an enviable reputation for fast response, excellent service delivery and customer retention. In addition to the management and support of existing systems, Pensar IT advises on all aspects of technology and recommend solutions and services that are right for clients' needs and budgets. Pensar IT also manages the relationships with third party providers of all other technology based services, leaving clients free to focus on running their own business.

Whilst the client base is predominantly small businesses of up to 100 employees, Pensar IT also provides services to the UK offices of North American and EU-based companies who need people on the ground locally.

Pensar IT is managed by Mark Williams who founded the company in 1996 and has 26 years of experience in the IT sector.

Memberships

FSB - Federation of Small Businesses
IoD - Institute of Directors

25 customer reviews

London
13 Oct 2010
Pensar looks after all of my installation, setup and maintenance. All agreed maintenance is of the highest level and timely. Staff goes out of its way to try and adapt to specific requirements of us as clients and are very helpful.
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London
12 Oct 2010
Service included setting up and then supporting IT infrastructure, maintaining + servicing PC's, laptops + hardware, incl remote access help while users are overseas. Successfully supporting both MS and Mac users. Key service for a growing and time-poor client company.
0
12 Oct 2010
I'd contracted to a cloud company for my new business, who turned out to be a disaster-Pensar were able to analyse the problems quickly and present a calm methodical strategy to resolve the issues.

They specifically sorted out my cloud server, blackberry accounts, email, and synced everything.

trustworthy, professional and efficient will ensure I return and recommend. I'm looking forward to a continued relationship as my business grows. Read More
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Amersham
12 Oct 2010
We have used Pensar on numerous ocassions and found them to be timely, knowledgeable and cost effective. We have used them for reliable data back up, to source hardware, and to help when those IT emergencies arise. Choose Pensar with confidence if you want a knowledgeable IT company that cares.
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London
27 Sep 2010
Pensar is an excellent IT Management company. We have used them for some time now and the level of service remains high with excellent staff and resources. Highly recommended.
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Amersham
22 Sep 2010
We have been with Pensar now for over 10 years. The service we receive continues to be of a very high standard. They understand our needs and provide technical advice that even lawyers can understand! Having Pensar on board gives us the peace of mind we need, allowing us to concentrate on our core activities. Matthew Lannon, Norris Bazzard & Co.
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London
14 Sep 2010
Kitted out my office with computer and printer, set me up with a blackberry and integrated it all with my home computer. Made 2 proposals with the pros and cons of each and when we agreed which suited me best, they had the whole system set up in no time. The subsequent service has been first class with good remote diagnostics and resolution and timely attendance on site when required.
all round high quality at a reasonable price. Read More
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Aylesbury
14 Sep 2010
Pensar set up our company's network and now manages the ongoing maintenance and troubleshooting. I have found Pensar's response time to be second to none and when there is a problem there is always a friendly voice on the end of the phone to help us.
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Amersham
13 Sep 2010
Pensar have supported my computer requirements for well over 10 years. Despite their growth as a Company I have always found them very willing and helpful and full of great innovations which have supported my various business and personal requirements.

Recently they introduced a secure server environment for a regulatory business where I'm a principal, fulfilling a statutory requirement that was incredibly worrysome.

I would heartily recommend them.
Read More
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Tring
13 Sep 2010
We have used Pensar for years and have always found their technical knowledge and service standards very good.
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London
13 Sep 2010
We have been using Pensar to outsource our IT support for 2 years. They have provided us with highly satisfactory service and have also used them for advise on a number of non-standard IT requirements. Much less expensive and more dependable than having an internal IT guy in the corner of the office!
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Amersham
13 Sep 2010
We have used Pensar's services for many years and can say that they operate a very professional service. Being able to come out to us on the same day to remedy a problem is very important to us and Pensar do this on a regular basis.
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London
13 Sep 2010
The Pensar team are a pleasure to deal with, knowledgable and very quick to respond. I'd recommend them to anyone.
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London
13 Sep 2010
We left our previous support company as we didn't feel that they had the required experience or personnel to help us move forward as a company and Pensar have proven that they are more than capable, both of providing us with a fantastic day to day level of service and with helping us develop our IT systems.
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London
13 Sep 2010
Pensar literally came to our rescue. They responded with astonishing speed to our initial cry for help. They resolved our technical problems with calm assurance. Best of all, they were never patronising, as so many techies tend to be. I cannot recommend Pensar highly enough.
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Last Updated : 15 Jun 2012