Unit 5B, West Road,
Brechin Business Centre,
BRECHIN,
DD9 6RJ | T : 08081 786 888
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Oracall - Call CentreOracall - a division of JourneyCall - is a growing business, offering comprehensive call handling and fulfilment solutions to its clients. Oracall provides both customer service support and telesales for its current clients, working out of two contact centres each seating thirty call handlers at any one time. The company has a seamless disaster recovery procedure and a secure fulfilment department in the Laurencekirk head office.
The organisation provides businesses with a tailored customer support service and has fulfilment capabilities. The service is designed to meet customer and client expectations every time.
Currently answering an average of 4, 000 calls per day from members of the public and corporate organisations. Staff handle a diverse selection of calls with customers being of differing nationalities, background and circumstances. Advisors are accustomed to dealing with distressed and difficult customers and matters of a sensitive nature. Registered with the RNID Oracall also provides a typetalk service to hard of hearing customers.
Oracall can also provide IVR (Inter-active Voice Response), email response and SMS (text) to supplement live call handling.
Oracall is also listed in...Business Services > Business Communications > Call Centres
Scotland > Angus > Brechin
Last updated : 17 March 2008 | View Larger Map / Directions >
Nearest Travel Links | Aberdeen Airport - 46.6 mi.
|  | Arbroath - 13.4 mi.
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