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Lawsons Celebrating achieving the TOP 5 in the UK for reviews on Freeindex
The Strong Lawsons Branded Shop premises in Chapel Ash
The Modern brand reflected in the Blog Wall at Lawsons in Chapel Ash
Lawsons Shopfront premises in Chapel Ash Wolverhampton
MD Sally Lawson at Lawsons Letting Agency Wolverhampton
Jo Morrey Branch Manager/Director
Lawsons Showroom at christmas
Lawsons Team and Logo
Lawsons showroom


Lawson's
66/66a Chapel Ash
Wolverhampton
WV3 0TT

Mon: 9.00-17.30   Tue: 9.00-17.30   Wed: 10.00-17.30   Thu: 9.00-19.00   Fri: 9.00-17.30   Sat: 10.00-13.00   Sun: -   

www.lawsonslet.com
4.5
93 Reviews

Ranked 3rd out of 3,318 UK Letting Agents

5 stars
 
59
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26
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With shop premises in Wolverhampton, Lawson's provides lettings services to clients with properties throughout Wolverhampton. Set up in 1990 the company has over 23 years of experience in the Lettings market. Lawson's is ARLA registered and has full Client Money Protection to protect their clients funds.
Enabling clients to have hassle free lettings throughout the life of their tenancy, the company provides landlords with an expert lettings service. With state-of-the-art computer system and ARLA trained staff, the service is designed to meet current regulations to protect clients interest at all times.

With a strong experienced team of 12 professional, Lawson's has an expert team with over 90 years experience collectively, 8 are ARLA Qualified and all staff enjoy weekly training to keep current and compliant at all times and to ensure the best of service at all time.

Key Products

Key Services

Memberships

ARLA - Association of Residential Letting Agents
NAEA - National Association of Estate Agents

93 customer reviews

Wolverhampton
28 Jul 2014
Lawson's has been extremely professional. They reply email swiftly, they look for a place according to your needs and they are always helpful. It's been a pleasure to work with them.
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Wolverhampton
8 Jul 2014
Helmi B. I used few Letting Agents and I have to say Lawson's is the best. Very friendly, helpful staff and Sally was outstanding at every level, highly recommended.
0
Wolverhampton
1 Jul 2014
Never having had to consider renting before it was a daunting prospect. However the care and service and service given to us by Sally Garner was exceptional despite the fact that one minute we expected to rent and the next it was off. Sally was patient and understanding and this continued when we telephoned Lawson's regarding the return of a deposit. Our thanks go to Michelle Pittaway in this respect and the rest of the staff who were always friendly and helpful. Thank you from all our family. Read More
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Wolverhampton
1 Jul 2014
Great, friendly staff with good communication that help to make the process of moving much more stress-free.
Mainly dealt with Michelle but spoke to the whole team from moving out of a lawsons property into a new one they were brilliant at both ends and dealt with any issues that I had. Didn't want to use any other agents as they seemed pushy and unengaged.
Would recommend using Lawsons to anyone. Read More
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Willenhall
8 May 2014
From the word go lawsons have been very helpful and on the ball. The people were so friendly. They carried out all the checks and passed off the application very fast we moved into a lovely house within weeks. Everything we had to was explained to us and they are always happy to speak to you. It's been an actual pleasure dealing with them. 10/10 for absolutely everything I am definitely recommending to friends and family and even complete strangers walking down the street I'm so happy with them. Thank you for all your hard work and for our home. Read More
Company response : Thats lovely, thank you Russ, the pleasure was all ours!
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Wolverhampton
5 May 2014
So far the service we have received from Sally at Lawsons and the other staff we have contact with has been exceptional! Communication at its best, polite, helpful and the friendliest people I have had to have dealings with in this capacity. Sally has been outstanding in her care and attention she has given us and we haven't even moved in to our property yet! She has not been able to do enough for us and we/I thank you for that. We look forward to having you as our agents whilst we rent long term with you. I have every faith that any problems , if any, will be sorted with due care and attention as everything else has. Thank you Lawson and Sally especially - your a little gem :). Read More
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Wolverhampton
28 Apr 2014
After using a few different Letting Agents and being hugely dissapointed with their services I found Lawson's to be the best yet, very friendly staff, extremely helpful, always willing to help, recently moved into my first property with Lawson's and couldnt have asked for a better service, highly recommended.
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Wolverhampton
24 Apr 2014
Recently moved into my new home and I have to say that Lawsons have been very helpful and friendly throughout the process.
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Wolverhampton
17 Apr 2014
The fastest move in the west!
Lawsons worked relentlessly to find us the perfect property following our house fire, and when they found just what we wanted, they moved us in within 24 hours!
All staff are very helpful and friendly, and really do empathise with your situation and do all they can to make things easier. We definitely recommend them to anyone looking for a smooth, hassle free professional service. Read More
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None
31 Mar 2014
I can honestly say that Lawsons have provided me with a service beyond any other letting agent. With this being the first time I have moved out the family home, the whole team were exceptional in dealing with any sort of query I had. From the first point of contact, Lawsons were professional, polite and managed to help me in finding the perfect place to move into. Sally Garner was an absolute delight to deal with, couldn't thank her enough for all the help she's given in answering my 101 questions and a special thank you to Michelle, Nigel and Dean, what a fantastic team you guys are. I would highly reccomend to all, if your looking for someone who is willing to help you, no object too big or small, look no further. Thanks again, Jay. Read More
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Bridgnorth
30 Mar 2014
Lawsons have to date always provided me with an excellent service when marketing my properties, and have also sourced excellent tenants for me. I have confidence in them to match the right tenants to the right homes. Thanks to the whole Team you have been supportive and kept in touch and worked extremely quickly to ensure my properties are let as soon as possible.
I will have no hesitation in returning back to you when I require your services again. Read More
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Walsall
28 Mar 2014
As a landlord I have always used Lawsons as they provide me with a very professional service. I have recently had a very demanding tenant who complained a lot and at no time did Lawsons undermine her to me. They dealt with all her minor concerns immediately as I have always trusted them so we fixed a few doors quickly and a few garden fence issues. The major issue of a boiler failure caused the most problem as even though I had paid a standing order to the gas provider for tenant call outs, the tenant complained to Lawsons. They were more than prepared to contact SSE on her behalf and after 2 call outs and semi fixes they sent 2 of their own contractors out who stated that the boiler needed replacing. I immediately gave the go ahead and then the tenant refused to let the contractor enter the building until she was ready which delayed matters by 2 or 3 weeks. At no time did Lawsons show anything but professional courtesy about her.
She even demanded to be released from her contract early which we agreed as she was unhappy and again at no time did Lawsons encourage me to hold her to her signed agreement.
We even deducted some rent for her last months rent even though the delay fir our contractors access was her decision.
Some people just like to be the victim.
Read More
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None
20 Mar 2014
I have recently left a property let by Lawsons and can truly say it has been one of the worst experiences of my life. From start to end Lawsons have been unproffessional, uncaring and provided a very poor service. I have had 10 months in a property plagued with problems including no doors that closed, no heating hot water at all for over 3 weeks and damp plus so many more and I had no option but to stop my rent payment to force the landlord to fix the boiler and his repsonse was you can leave early from your tenancy obviously I couldnt leave immediately I had no where to go and that wasn't a solution to having no heatong and hot water for weeks. We now have a £500 electricity bill for 6 weeks which is so high from having electric heaters and boiling kettles to keep warm amd clean in a large semi detached 3 bed house which had no other form of heating and even had to buy the electric heaters. paid my rent once the boiler was fixed. The response from Lawsons to the problems reported was very poor. Never received an apology just insulted by the staff and the manager of repairs Becky Hume for daring to expect a good service yes I refuse to pay the one weeks rent owed after leaving and have referred the case to the tenancy deposit scheme for them to make a decision on whats fair, Im more than happy to pay when an independent person looks at the case I just wnated a decent house to live in. Would not use this company or reccommend to anyone truly shocking. Read More
Company response : We're sorry to hear of your feelings in dealing with our company, we would love the chance to speak with you regarding the issues you are discussing here. All our calls are recorded and we are happy to go through these to identify any inappropriate conversations. Becky is extremely experienced and fully qualified too. I am aware she has been discussing unpaid rent and your leaving the contract early recently and that you do not want the rent you owe taken from your deposit. We look forward to hearing from you.
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None
6 Mar 2014
Customer service is excellent. Michelle and the team did everything to make the transition as easy and stress-free as possible, and even when there was a problem, it was dealt with quickley and profesionally. Overall I felt valued and treated as an individual. If the opportunity to go by Lawson's again, I would take It. Thank You.
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None
5 Mar 2014
From the first point of contact by telephone all dealings with Lawson's were helpful and professional - it was clear this was in a different league from standard letting agents. Sally Garner, who took me on viewings, couldn't have been more helpful. She listened, got the measure of what I was really looking for, and came up with the ideal place which wasn't one I would have even thought of looking at; she also made the associated admin as easy as possible. Lawson's have restored my faith in letting agents. Thank you. Read More
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Last Updated : 28 Jan 2014