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IT Zone Expert


IT Zone Expert
Cobbs Wood Industrial Estate, Hanover Close
Ashford
TN23 1EJ

Mon - Fri: 10:00-19:00   Sat: 10:00-16:00   Sun: -   

4.9
28 Reviews

Ranked 99th out of 6,177 UK Computer Repair Companies

5 stars
 
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28 customer reviews

Ashford
5 Oct 2012
Hi I contacted Jan yesterday morning just after nine as I had 2 laptops with problems. As I only live 10 minutes drive from his workshop I was with him by half past nine. I had a call from him that both were ready to collect at half past three in the afternoon the same day. Both were well and truly sorted at a very reasonable price, and to top it all he is a really friendly lovely guy, and I will definately recommend him to everyone I know. Once again thanks Jan. Read More
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Ashford
7 Apr 2012
Wonderful, quick, friendly service. Would definitely recommend.
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Ashford
26 Sep 2011
Computer like new again, very pleased after cleaned up of 5 years of stuff that should not be there.
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Ashford
4 Sep 2011
I went to see Jan because I was having various problems with my laptop. He talked me through exactly what he was doing to alleviate specific problems and explained what else he could to to help and how much it would cost. He was very helpful and completely 'up front' about everything. I would have no hesitation in using him again or recommending him to others. Lyn Reid - Kennington Sept 2011
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Ashford
30 Aug 2011
If you prefer the quickest and the most reliable IT service go straight to Ian. If you like to be ripped off choose another service. Tom
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Ashford
30 Jul 2011
Jan was very friendly and extremely knowledgeable. His prompt service is second to none. I recommend him 100%. Brillant service.
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Ashford
30 Jun 2011
Jan is a complete star. His service is brilliant, his prices affordable and he is really friendly :)
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Stelling Minnis
1 Jun 2011
Jan advised me what specification of PC I needed, then what components to order, where to get them from at the best price and then he built the computer for me super quick and for a very reasonable price.

The PC worked correctly first time and several weeks later I can report no problems so far(touch wood!) and I am 100% satisfied with it's performance.

I would have no hesitation in recommending IT Zone Expert to anyone. However, when visiting them at Bybrook Barn, be careful to not make the same mistake that I nearly made, by going to the wrong computer shop. There are two in this garden centre. The right one, when entering from the front car park is in the far right hand corner and NOT in the front left corner.

Thanks Jan for a great and friendly service.
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Ashford
10 Feb 2011
Jan is a lovely man who really knows his stuff. He was able to sort out a complex networking problem with total efficiency. Thank you Jan, we will certainly recommend you.
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Ashford
4 Feb 2011
I was really pleased from the beginning to the end of the service provided to me. Jan is really professional and helpful. I was looking for a new LCD screen for my computer, he was able to provide me the screen in less than one week and he fixed it in 25 minutes ! I truly recommend the IT Zone Expert.
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Kent
30 Jan 2011
What a relief to talk to someone who really knows about computers and is willing to discuss it! From major hardware failure on old computer, via diagnosis, planning of new system to completely new custom built machine working in 10days: very impressive. One satisfied customer who now knows where to go if anything else happens!
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Kent
1 Jan 2011
Just before Christmas the less than faithful desktop computer died a tragic death. With nothing but a black screen to work with all seemed lost. The IT zone man was totally unfazed and said it would be fixed by the next day. With a sceptical 'OK' out of the jaded customer that stood before him i left fearing the worst. Next day, a call 'you can pick up the computer' so i did got charged a minimal sum of money got it home plugged it in and to say i am delighted would be an understatement. I really don't think it has ever been faster, even from new. All my files were intact and it was just a question of reloading some programmes. I can't thank them enough for this top service and as we have four computers in the house we will be using them again.
Jo Anthony
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Kent
11 Sep 2010
I first used the services of IT Zone Expert when my lap top broke and I thought all hope was lost. However not only did IT Zone Expert mend it exceptionally quickly, he gave me advice on internet security and how to get the best performance from it - all at a very reasonable price. Since then I have taken other laptops from the house to him whenever anything needs doing - from fixing broken buttons, drives and rescusing all my son's data when his computer got a virus. I wouldn't consider going anywhere else. The service is so fast ( often the same day or the next), everything is explained in advance so any choices about cost can be made, I never feel pressured into expensive solutions and the price is exceptional value for money. When my son wanted a new computer IT Zone Expert put together a package to suit his needs exactly. Extra effort was made to show him all the alternatives for all the componants. His new computer was ready only three days later and on top of everything they kindly transfered all his data onto it for him and instaled all the programs and anti virus protection he needed. Again extra care was taken to show us how everything worked - all we had to do was take it home and plug it in - it's fantastic, we could not have got the same package for the same price anywhere else. This company is so reliable and helpful. A real gem of a find - friendly, honest, efficient and such good value for money. I highly recommend their services what ever your IT needs. Read More
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Ashford
17 Aug 2010
I am a 64 yr old retired MD. I used to run companies abroad and know a good man when I see one. My 5 yr old very high spec PC had developed a 'won't start' problem. Jan immediately looked at the PC and checked electrical flow at various points inside the case. Jan then went out of his way to visit spares suppliers to track down a suitable 12 lead 750w ATX PSU. This was fitted within 24hrs and the PC returned to me.
I am sure that Jan will give you the same excellent service that he gave me and at a very reasonable price.
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Folkestone
23 Apr 2010
Having tried many other repairers whith out any success. At last i found some one that instantly new what was wrong with my laptop,and fixed it in a couple of days, will recomend this company to every body. Many thanks. Brian/fokestone.
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Last Updated : 2 Oct 2013