Established in 2005, ELABParts Ltd - iPhoneAngels.co.uk are UK leaders in the iPhone, iPads and iPod Touch spare parts and repairs sector, and provides repair services to a diverse range of customers throughout the UK and Europe. The company is located in Kettering Venture Park (Kettering) and has a wide client base from individual iPod iPad and iPhone owners to large scale insurance repairers companies, businesses and educational establishments.
ELABParts Ltd - iPhoneAngels is owned by Neil Barker and run by a small team of very dedicated people who are all Apple lovers themselves. This translates to a passionate workplace where the customers devices are absolutely paramount and ensuring that we do everything to the best of our ability at all times. We have been involved in the iPod, iPad and iPhone spare parts and repair trade for many years, gaining massive experience not just in repairing but also sourcing the finest genuine parts available. We couple the use of genuine Apple parts, very quick repair times (usually within 1 hour for most common repairs) and a massive 1 year performance warranty it all adds up to the best iPhone, iPad and iPod repair service around! Call us now on 01536 609333 to get your repair booked in or simply go to our website (you can find the address in the "on the web" section) and find our map on the contact us page and pop in! We are open Monday to Friday, 9am until 5pm but we don't mind staying late for those who cannot make it before our closing, we will do anything to please!
We offer a speedy, cheap and quality repair service to all of those people that have problems with their iPhone, iPad or iPod.
fantastic service. Found you on internet and told my son to take his Phone to you. In just over an hour and new screen fitted. He was very happy Didnt think this was possible. Polite and very efficient, will definately be recommending yu.
What a fantastic company! Well it was bound to happen eventually, after months of careful use my iPad Mini met my tiled kitchen floor in a somewhat explosive manner leaving my iPad Mini with a shattered screen.
I had originally decided to put up with the screen but within days it was starting to loose pieces of glass.
After discussing this with a work colleague he mentioned he had taken his iPhone 5 which had also met the floor to iPhoneAngels.
After a short discussion with my better half and loosing more glass from the front screen it was time to pay a visit to the Angels.
And I have to say what exceptional service I received.
Although a little bit of a pain to find (the sat nav only got me so far, although the onsite map helped a great deal.
As soon as I got there I was greeted by a polite, helpful young lady that explained the costings clearly while taking my details.
They were very honest about how long it would take, on this occasion it would be exactly 24 hours to be complete.
I was told I could pay cash or card on collection.
The next day came around and I went to collect my iPad Mini and I couldn't believe it was mine it was brand new.
The gentleman showed me how he had got the dent out of the corner of the casing but it wouldn't be perfect as this was point of impact.
So in 24 hours I had my iPad Mini back and it was as it had never been dropped.
Fantastic service, very friendly bunch of people who didn't mind answering all my questions as well as explaining things clearly for me.
Sent my ipod touch 4th gen to get repraired and it returned to me with the screen improperly fitted, this caused it to crack and now the screen does not respond to my touches. Refunds have been refused to me, as has another repair job unless I pay full price again. Very dissapointed. Waste of Money.
Company response : We work to very high standards, sometimes situations denote negative but constructive ratings, this is one. IN BRIEF: If the damage had been reported straight away then it would have been dealt with under warranty without question, there were no reports of the damage for a number of weeks after delivery...
The iPod left our workshops in perfect condition in tailor made inflatable packaging, we never received a report from the customer stating that the iPod was not repaired properly or cracked as was originally stated by David that the screen was cracked when it arrived back with him, the only communication we received was a number of weeks after delivery stating that the screen was cracked on arrival.
We welcome customers to report anything that they are not happy with when they receive the device within 7 days of signing for it but this was not taken up by David.
IN CONCLUSION: We offered to take up the case with Royal Mail in case the breakage happened in the mail system, we could not offer a free or discounted repair as the alleged damage was not reported for a number of weeks after it arrived back, we are sorry for this but this is company policy which is quite fair.
5.0 out of 5 -
3 Sep 2013
very good company to deal with, Pleasent staff, fast service.Would recommend to any one
My Iphone screen was smashed and my friend recommended this site. I'm so pleased that I sent my phone here it was so quick (2 days). I was kept informed at all times and they answered any questions I had. You wouldn't even know I had it repaired!
Use this company to fix a broken screen on my husband's iPad2. Dropped it off at 9am and it was fixed and ready to collect by 4:30pm. Friendly staff and easy to find in Kettering. Definitely recommend! Thanks Custompod Ltd.