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| .jpg&folder=listinglogos&maxW=180&maxH=90) Console Doctor
Console Doctor, Ouseburn Building,
Albion row, East Quayside,
Newcastle,
NEWCASTLE UPON TYNE,
NE6 1LL | |  4.4 out of 5 - 12 reviews | | www.consoledoctor.co.uk |
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Company Profile
Formed in 1989, Console Doctor has over 20 years experience in the games console repair service, with the focus on providing Sony PSP repair, Nintendo DS and DS lite repairs and more to a diverse range of customers throughout the UK. The company is situated in Newcastle Upon Tyne.
The business offers a range of games console repairs to the general public, which are designed with competitive pricing in mind. Console Doctor offers a six month guarantee on all repair work carried out. They also have full online and email tracking so the customer is always kept up-to-date with the state of their repair.
Consisting of a wide range of faults, the games consoles repaired by the business are perfect for anybody having problems. Available online, the repairs are thoroughly tested and guaranteed for six months.
With a team that includes ten friendly staff, Console Doctor has an expanding workforce, each qualified in their specialist areas. Console Doctor has an expanding number clients, located throughout the UK. The business is managed by Michael Maughan who has been involved in the computer repair industry for many years. He is well trained to look after the company and is skilled in repairing just about anything.
Hours of Business
Console Doctor are open for business from 10:00 to 5:00 Monday to Friday and are closed Saturday to Sunday.
Customer Reviews
12 Customer Reviews | 11 Positive |  | 1 Negative |
| Value for Money : | (4.1) |
| Customer Service : |  (4.7) |
| Quality : | (4.5) |
5.0 out of 5 | This company isbrilliant. I took both my DS Lites with broken hinges to the office at 1pm. I had a telephone call at 5pm telling me they were ready to collect. 2 happy boysGary Callum reviewed Console Doctor on 12 May 2009 |
1.7 out of 5 | At first all seemed well, posted my Wii to them special delivery. on Monday last week. The wii was reparied and paid for by wednesday last week. My wii still has not been posted back. I am Assured that this will happen today the 20th. Not holding my breath as it is now 3.30pm and no email confirming it has been sent.John Egan reviewed Console Doctor on 20 Oct 2008 |
| | Company Response : With a new website just launched, and a problem with the post office last week, we have had some unfortunate delays which are highly regrettable. We are of course sorry for any inconvenience caused, and we can assure you, your Wii is in the post.
We do advertise an estimated 2 to 5 working day repair time for this service, of which we are only 3 days over.
Please except our apologies and don't hesitate to get in touch through our website if you need anything further.
Regards
Console Doctor |
5.0 out of 5 | fantastic. would highly recommend to everyone. Very fast reliable service. Thank you kindly.. David Horne |
5.0 out of 5 | Absolute 1st class!!
Got my son's DS lite repaired as the hinge snapped, he thinks he has got a brand new DS as I had the colour of the casing changed.
Great value, excellent communication, and super fast turnaround!!
Cheers IanIan Hamilton reviewed Console Doctor on 2 Oct 2008 |
4.7 out of 5 | This sitre delivers what it say's.
I have now had my sons PSP and Nieces PSP mended by this Company for different reasons times quoted for repair are spot on.
Last repair broken screen was received by them today and is now repaired 1 day!! Dawn Sanders reviewed Console Doctor on 29 Sep 2008 |
4.0 out of 5 | I was very much surprised on the high level of service provided by console Doctor. It took just one day to sort out our DSLITE and it was back with us after a day for post. Brilliant! Keep up the good workJawaid Khan reviewed Console Doctor on 27 Sep 2008 |
4.7 out of 5 | Absolute great service! I was going to through away my DS but found this Console Doctor who were amazing. They kept intouch with me all the way through the repairs and I would recommend them to anyone!Adam Stevens reviewed Console Doctor on 3 Sep 2008 |
4.7 out of 5 | I sent two faulty DS Lite consoles for trade in against new ones. Exceptionally fast service, from posting old DS to receiving new one was only 4 days. also able to choose colours of replacement consoles. Excellent service. I highly recommend this company.Eleanor Byworth reviewed Console Doctor on 22 Aug 2008 |
5.0 out of 5 | Replaced an old PSP for a new slim and light PSP for a fraction of the cost of buying a new one elsewhere. Fantastic offer excellent turn around new PSP received 2 days after posting old broken one. Would recommend 10/10Joanna Hetherington reviewed Console Doctor on 21 Aug 2008 |
4.7 out of 5 | Initially the DS needed a new top screen, but in the end it was replaced with a brand new DS console. At all times the level of communication and general customer service was beyond expectations. Timescales at each step were perfectly reasonable too.Allan Bowden reviewed Console Doctor on 21 Aug 2008 |
Location Map
Nearby Local Travel Links
Console Doctor is also listed in...
Newcastle Computer RepairComputers and Internet >
Computer RepairShopping >
Gadgets >
GamesComputers and Internet >
Software Applications >
Computer GamesNorth East >
Tyne and Wear >
Newcastle
