10% discount for senior citizens on mentioning Freeindex - Print Voucher
Independent EX BT engineers based from St Albans, Commsmaster provides telecommunications services to residential and business customers serving London and the home counties. The company has many years' experience (30 years) in the business and domestic communications market, for either residential or business support, small job, big installation, broadband fault or system relocation call Commsmaster for free impartial advice, we focus on customer requirements at an affordable price. Single point of contact, no foreign call centres, no sub contractor's and no commission payments to bump up the final price quoted.
Customers are able to choose a telecommunications company to meet their customer needs faster than major companies, the group provides businesses with a professional telephone repair and installation alternative to other major players. With fully trained ex BT expert staff, the service is designed to be cost effective.
The business maintains and installs various telephone equipment that range from single sockets to larger PBX telephone systems and include BT Versatility, Nortel Meridian Norstar/Avaya Index/IPOffice/Mitel/Toshiba/Panasonic/Alcatel and older BT systems. The telephone equipment can be upgraded to save a new system or expensive replacement, making them cost effective for customers, and many older parts are still available from suppliers, usually at a fraction of replacing the whole system as most major companies sell on commission, not on customer loyalty.
Commsmaster has an expanding network of clients, based in St Albans covering North London and the Home Counties, for Business and Residential customers who need rapid and a quality service. Commsmaster can offer friendly support and are usually available out of normal office hours.
Commsmaster has a professional team, qualified to a high standard.
The business began in the latter part of 2008, as the recession began and corporate companies tightened their grip on staff and resources, a niche in the market was spotted by Commsmaster owner, Tony Cox, to provide good old fashioned customer service, with the expertise to help business and residential customers telecommunications repairs and installations.
The company is managed by individuals who have been involved in the Telecommunications business for many years. The Management team are more than able to oversee the company, having previously worked for British Telecom, Cable&Wireless, Kelly's technical services and Azzurri Communications, duties included 3 year BT apprenticeship, customer business and residential PABX install/maintenance, external line maintenance, fibre optic splicing, least cost routing, telephone system upgrades etc.
We would highly recommend Tony. When our office telephone system crashed we did not know where to turn, BT were hopeless. Then we found Tony's company on Google. He accurately found the problem, ordered the part and came back to install it. Even though he had to come back for a third visit, he only charged us the initial quote. We found him to be reliable and honest, and would definitely use him again.
Company response : Thank you so much for a great review! It's cheaper and easier and less upheaval for you and your business, hence fix what your used to using, rather than sell an overpriced system that you didn't need!! Fanshaw books back in business!
5.05
5.0 out of 5 -
5 Jun 2013
When we made an inquiry at Toni's company about relocating few master sockets and upgrade them to broadband sockets, he kindly offered, first to come over and to briefly check out the situation, to be able to give us a proper advice and to make a quote. We are very pleased with your professional work and service. Thank you.
Company response : Your very kind, thanks for a glowing review, your BCM50 system is working well now too, and pleased that you didn't suffer any interruption to your service during your upgrade!
5.05
5.0 out of 5 -
31 May 2013
Tony is absolutely brilliant. On time efficient and he got my Comms system working in no time. I had a problem with my phone line and was worried fixing it would affect my sky broad band. It didn't infant it med everything quicker. Tony tested it and ensured everything was working before he left and asked me to call if there were any further problems. There hasn't been by the way. He even paid for his own parking.... Many thanks Tony your a legend.
Company response : Thanks Christine, I always prioritise senior citizens, unlike the major companies, I don't think people of your Mum's generation should wait at the back of the queue! Good to know the 'careline' problem has now been rectified, peace of mind for you both now!
4.75
4.7 out of 5 -
18 May 2013
Tony arrived on time and did a fine job setting up our new phone line... Which is more than I an say for the imbeciles at Sky and Virgin who tell you contradictory things every time you speak to them.
Plus Tony was a gent and worked hard. When I have a Sky or Virgin person here (or on the phone) they seem to think they are doing me a favour. I say stick with Tony for your phone line concerns.
Company response : Nice to be able to correct and improve what many others were unsuccessful in doing, great review from you Sid, thank you so much, please call me if ever you need any help or advice!!
Company response : Happy to have helped re locate your BT Versatility telephone system and phones from your old premises in Wembley to your new offices in Watford!!
5.05
5.0 out of 5 -
10 May 2013
With a minimum of fuss Tony sorted out our spaghetti junction of phone wiring from a succession of botched jobs. We would both call on his services again and recommend him to others.
Company response : Sorry you had years of poor broadband service Iain, I'm happy to have increased your download speed to 11 mb! Hope to keep in touch when you relocate!!
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