City Telecom provides comprehensive communication solutions for businesses in the UK.
Based in London and many years of experience providing and delivering services and solutions for: telecommunications, networking, internet, mobile, hosted VoIP, VPN Management, Unified Communications, video conferencing, and FMC, City Telecom supports clients throughout the UK with service levels agreements (SLAs) to fit any business size.
City Telecom believes its customer centric approach and structure provides clients the best solution to fit their needs.
Enabling clients to increase revenue and service their own clients throughout the year, the company provides businesses with a professional telecom, mobile, and internet access communication service. With state-of-the-art systems, processes, infrastructure facilities and fully qualified staff, the service is intended to be scalable to meet the demands of SME, SMB and large organisations.
Consisting of business communication solutions, the telecom, mobile, or application supplied and support by the City Telecom business are perfect for SME, SMB, and large organisations. Available from City Telecom directly or through City Telecom's online shop, the products are tailored to each individual company's requirements and help to improve workplace efficiency.
City Telecom's technical engineering and support staff, located in London, have been trained by each manufacturer when proving a solution to a customer. City Telecom supports customers through on-site visits or via remote capability and conferencing solutions. City Telecom also offers extensive Service Levels Agreements (SLAs) and response times which can be viewed online.
Recent customer reviewsView all 12 Reviews
|The most responsive service provider I have encountered in recent years.|
|Staff have been very helpful and were able to resolve the problems in a short span of time. Very happy with the level of services provided and will recommend the services to others.|
|From the begining of this service. we are facing difficulties now and then.|
System does go down on regular basis and there has't been any defined justification for this.
Some how system does restore in time.
Staff is very friendly.
But it needs more than that to be called a good service.
This is just my personal review as one of the staff member of the Roksan Audio.
I wish everyone Best of Luck
|had a setup problem which was quickly sorted by Oscar. Thank you|
|The company always responds and is willing to go "that extra mile". They make sure that equipment and services are working and are happy to liaise with other suppliers to solve problems.|
|The service of City Telecom is unbelievable. They are quick to respond and will work on a problem until it is sorted. Top notch service!!|
|We found that City Telecom always delivered the service we required, making our daily works always possible, to the point that we are on a first name basis with all their staff, that we consider among our “friend”.|
|More or less immediate response to situations which can and do crop up with technical electronics, with particular commendation to Peter who is a treat to deal with on all levels.|
|Installation of new ISP and router|
|Azriel A S Zuckerman - London|
|Shawn, Not sure if you will want comments from me. I was Site Manager of Hayes School until 2005 when I retired. It appears you still have my home e mail address listed.|
At the time I left the school City Telecom had had the contract for some years. I thought the company was superb in all aspects particularly with reliability and dealing with problems so quickly when we had a crisis. As I was leaving it semed that City Telecom were going to be involved in a huge development at Hayes School and I do hope the school used you for that and are continuing to do so.
|Robert Haig Kitson - Orpington|