IT Support Service Provider in Coventry (UK)

Cipher-IT Ltd
211-213 Rotherham Rd,
Holbrooks,
COVENTRY,
CV6 4FL
www.cipher-it.co.uk
View Tel Details

Company Description

Cipher-IT Limited are a leading provider for technology systems, service and preventative maintenance. Since 2000, It has provided leading edge technology to grow and enhance its client’s systems, security and enable their growth.

Cipher-IT Limited’s mission is to provide powerful solutions that are suitable for the largest of businesses, yet have the ease of use and affordability that smaller businesses demand. With this combination of power, ease of use and affordability, Cipher–IT provides the most advanced technology at the best price.

In May 2009 Cipher-IT Limited attained Accredit UK Certification status. The UK equivalent to ISO 9001 for I. T Companies ensuring that Cipher-IT Limited maintains strict processes and quality guidelines for all company procedures.

With a team that includes several hard working technicians, Cipher-IT Limited has a professional team of qualified Microsoft and Apple Certified Engineers. Cipher-IT Limited employs only the best trained, highly certified staff who are continually enhancing their training through additional certification and hands-on training.

Cipher-IT Limited offer IT Support and computer maintenance services to customers both locally and on a national scale to serve all your needs in a timely, consistent and professional manner.

Cipher-IT Limited has a steady growing network of clients, situated around Warwickshire, which include companies from the automotive, accountancy, solicitors and retail sectors.

Key Services

Managed Service

Cipher IT offer a full Managed Service solution for our clients. Please get...

No Fix No Fee

Apple repair centre

Project Delivery

We embrace projects at Cipher-IT. Our diverse experience of industries and...

Customer Reviews

Write your own review

[1]

Simon Petros
Coventry

5.0 out of 5

Posted : 27 Jun 2011

I run a small business with 15 employees. We have been using Cipher for about 3 years to support our on-site server and desktop PCs. They sorted out all of our initial problems very quickly, and have worked to get our systems into a position where we have very little trouble day to day, as a lot of things are handled in a pre-emptive manner, meaning less headache and hassle for us. We log any new issues on their system, and they get attended to very quickly, with automatic progress reports sent through to us via email, so we can keep track of things. They have completed a couple of major server upgrade projects for us, which have been done very well, and usually out of hours and with minimum disruption to our working day. Our system is much more stable and secure than ever, which gives us great peace of mind, and means I can focus on our core business activities, rather than dedicating time to annoying IT issues. I feel very confident in recommending Cipher-IT, as they have helped us enormously with our IT set-up, and I feel I get superb value for money.

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[1]

Neal Marshall
Redditch

5.0 out of 5

Posted : 20 Jun 2011

Cipher IT have taken away the headache of ensuring our computer and networks are always working for our staff. They operate in the background monitoring our system, and often tell us of any problem well before we know that it has occurred and that it is fixed. Very knowledgeable team. First class service.

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[1]

John Oliver
Nuneaton T-Shirt Printers
Nuneaton

5.0 out of 5

Posted : 8 Dec 2010

Cipher-IT take care of all our equipment/network and have done for a number of years. We're only a small business, but we have always been treated exactly the same as the bigger customers they have. Service is always prompt and in my view way beyond what anyone could reasonably expect, which is extremely refreshing in an age where few companies actually seem to care. The peace of mind in having Cipher-IT at the end of a phone cannot be understated - they are always happy to sort out any problems I may have, whether over the phone or in person, and are very proactive in advising and implementing enhancements which really have benefitted our business - an honest customer focus. Cipher-IT have without a doubt added value to our business and as such they come with the highest possible recommendation

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[1]

Lloyd Smith
Forest Holidays LLP
Swadlincote

4.7 out of 5

Posted : 7 Jan 2010

Cipher-IT seamlessly integrated with our support teams and are constantly delivering a high level of support. Their managed service ensures our internal IT team are in a position to deliver projects whilst ensuring that critical areas such as support and maintenance are never neglected, therefore reducing downtime and increasing productivity.

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[1]

Jasbir Dhariwal
Shape Systems Ltd
Coventry

4.3 out of 5

Posted : 6 Jan 2010

We have used Cipher It for a number of years.They initially just helped out with occassional IT support.We soon realised when a couple of our IT support staff left that it would be far more economical and provide us with a higher level of IT support if we outsourced it to CIPHER.Haven't looked back since keep up the good work!

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[1]

Derek Wine
British Deaf Association
Coventry

4.0 out of 5

Posted : 19 Nov 2009

Solved our current I.T problems and installed new I.T equipment.
They are always available on call whenever we have an emergency.

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[1]

Matt Rose
Coventry

5.0 out of 5

Posted : 18 Nov 2009

Having brought on Cipher-IT Ltd has had a big influence in moving our business to the next level. All aspect of the scope of work carried out by Cipher is excellent and our IT system is now thankfully robust. Their response to problem solving is second to non. Matt Rose, Business Development Director, CPP (Manufacturing) Ltd

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[1]

Bill Savage
Power-Tec Ltd
Kenilworth

4.3 out of 5

Posted : 18 Nov 2009

Cipher handle all our IT service and support requirements. Response is good with almost zero downtime. We use both PC's and Mac's and the Cipher guys do the lot. Even down to setting up our new fancy mobile telephones with multi email addresses.

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[1]

Martin Anderson
Hinckley

4.3 out of 5

Posted : 18 Nov 2009

Cipher-IT Ltd. provide a complete management service for all of our IT systems and a focused support package that allows us to concentrate on the key areas of our business. They understand that IT is an critical part of our business and that it's disruption will interrupt our revenue stream. In that regard, they are available throughout the working day for telephone assistance and remote sessions if required and additionally provide regular hardware and software checks to ensure the smooth running of our business. They have the ability to anticipate potential problems and resolve them and, in some cases, without us being aware that they have done so. In this regard, it is often difficult to truly value their worth. It is fair to say that they are in tune with the aspirations of our practice.

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[1]

Sue Anderson
TGFP Ltd
Leamington Spa

5.0 out of 5

Posted : 18 Nov 2009

We have been using Cipher now for a number of years. Throughout this time they have helped us in every aspect of our IT - including ensuring that our office move went without any downtime.

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