Smart Contact - Telemarketing CompanyFounded in 1997, Smart Contact has over 10 years experience in the Marketing, data cleansing, call handling and intelligent data profiling sectors. The company is an established, specialist B2B outsource telemarketing organisation with the holistic approach to marketing. For the past decade their UK call centre teams have supported and developed new business for private and public sector organisations, both large and small.
Smart Contact is a recognised holder of the Investors in People award, awarded to the company for the dedication they show to their employees' development, training and welfare. Smart Contact is also a Member of The Institute of Customer Service which sets the benchmark for customer service in the UK. The firm offers a valuable marketing resource designed to maximise a company's sales potential. Smart Contact's expertise and proven methods deliver outstanding results and can transform any telemarketing campaign into sales success. Their teams have a wealth of marketing knowledge, over a diverse range of industries, from both the private and public sectors.
With an holistic approach to marketing, the services available from Smart include: Data Cleansing; Intelligent Customer Profiling; Telemarketing; Inbound / Outbound call handling; Qualified Lead Generation and Appointment Setting.
Smart's state-of-the-art REVEAL™ tracking software gives clients direct remote access to records of all calls, call notes and end of call actions; together with a comprehensive range of visual customer profile information and a full suite of MIS reporting - all available 24 hours a day.
This gives clients the opportunity to track their sales and marketing campaign's progress in real time from anywhere in the world and monitors every aspect of the BDE's activities, to ensure Smart efficiently achieve the client's business objective.
As an accredited Investor in People, all of Smart Contact's executives enjoy intensive, on-going training and development programmes; these programmes focus on developing their executives' inter-personnel skills. They actively encourage staff to engage in individual conversations with the client's customers, to build 'relationships' over the phone. This 'human' approach is enhanced by the telesales executives' own bright, friendly personalities and their desire to help the campaign succeed; to ultimately become a valuable extension to the client's own sales force. Smart Contact's UK call centre telemarketing teams have a wealth of marketing knowledge, over a diverse range of industries, from both the private and public sectors, including: Telecommunications, Financial Services, Construction, IT (Software and Hardware), Manufacturing, Business Support, Education and Hospitality. The company's executives work full-time hours and, when it comes to keeping staff, Smart has an exceptionally high retention rate. This ensures the valuable product training put in on behalf of clients is retained knowledge that can grow. Smart Contact's staff come from a range of industry sectors, and their ages vary from 18 to 60.
Each member of the Director and Management Team has been individually responsible for shaping and delivering true value added outsourcing initiatives for many global companies. They have a wealth of experience in assisting companies to grow and develop.
Hours of BusinessSmart Contact are open for business from 9:00 to 5:30 Monday to Friday and are closed Saturday to Sunday.
Smart Contact is also listed in...Business Services > Marketing > Telemarketing
Business Services > Marketing > Sales Leads Generation
Business Services > Marketing > Data Cleansing
North West > Cheshire > Crewe
Last updated : 29 January 2008 | View Larger Map / Directions >
Nearest Travel Links | Manchester Airport - 21.2 mi.
|  | Crewe - 0.9 mi.
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