Consumer Behavior Company in Binley, COVENTRY (UK)

Customer Research Technology

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Business Innovation Centre,
Binley Business Park,
Binley,
COVENTRY,
CV3 2TX

T : 02476 430295
F : 02476 430291

Customer Research Technology - Consumer Behavior Company

Customer Research Technology specialises in collecting customer satisfaction surveys using a wide range of automated and electronic survey devices.

Over a million people last year used their interactive survey devices to express opinions during public consultations, customer feedback surveys, patient surveys and non-user surveys. The company’s solutions based approach serves a number of clients in local government research, leisure research, retail research and banking research. Their award winning products like Opinionmeter and Standpoint have helped retailers, leisure centres, hospitals and railway station collect customer views cost effectively.

London Underground is a key client of CRT using the Opinionmeter for passenger surveys. The company have a suite of customer feedback systems using a wide range of state of the art research technologies. Their research hardware and software are used for focus groups, mystery shopper programs, and customer service related surveys.

Customer Research Technology is approved by the NPA to undertake chemist and pharmacy patient surveys. They are also approved by the Department of Transport for using their data collection devices for the Secure Station Scheme. CRT's electronic automated research units are used by a number of research agencies including Mori and Nop.