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02 March 2009 - Cold callers now get banned from FreeIndex!

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We have just launched a new feature which we hope will win the battle against Cold Callers who try to use FreeIndex for marketing purposes.

Instead of just displaying telephone number information on business profile pages, users now have to click on a link to view this information. Once clicked, a stark warning is always displayed stating that ‘Cold Calling is prohibited’ alongside your telephone contact details. Users who try to view more than a certain amount of company phone numbers in one day are automatically banned for a period of time. This will definitely stop people going through the site phoning up one company after another.

We hope this will have an immediate effect on reducing cold calls. Obviously it’s a continual balancing act of encouraging business enquiries, but blocking those who ignore the terms and conditions of the site.


Comment on this article...

120 comments...
 
Michael Cruise from MCC Small Electricals - (Leeds)
Great idea about time thanks Free Index I should get more work done.
Reply to this comment - Posted on 25 Feb 2011 20:49
Roy Mackay
Roy Mackay from Roy Mackay Spiritual Medium and Psychic Consultant - (West Molesey)
Nice to feel that someone has our interests at heart thankyou.
The best site fro referrals going.
Reply to this comment - Posted on 4 Oct 2010 16:27
cole stevens from Cole Stevens - (London)
I think thats a great idea, i get loads of cold calls I ask them for their home number and i'll give them a call back!
Reply to this comment - Posted on 20 Aug 2010 17:56
Pamela from Bronz N Beauty - (Plymouth)
What a briliant idea, when your trying to run a business the last thing you need is phone calls from people trying to sell something or sell you
Reply to this comment - Posted on 27 Jul 2010 17:08
Dr Priti Joshi from The WhiteStar Dental Practice - (Harrow)
very good idea
Reply to this comment - Posted on 25 Apr 2010 09:01
Marilyn Laurence
Marilyn Laurence from Mason Bradshaw Limited - (Northampton)
can you check who has visited your site if you have experienced a cold call - I received one the other day and it has turned out to be an individuals and company that does not exist
Reply to this comment - Posted on 22 Mar 2010 13:44
ayhan from Stone Store UK - (Chester)
Hi,
Instate of hiding the contact number of sellers may be it is wise to hide buyers contact number so seller can't make cold call.
Kind regards
Reply to this comment - Posted on 8 Dec 2009 00:24
Peter Wills
Peter Wills from Peter Wills Photography - (Paisley)
Excellent idea!
Reply to this comment - Posted on 29 Nov 2009 02:14
Martin Dimmock from Power Rush Ltd - (Rushden)
Google pay no attention, they've just cold-called me from my ad
Reply to this comment - Posted on 19 Oct 2009 16:13
test from Distrabit Ltd - (Gloucester)
what rules are in place to stop businesses using our addresses for mailshots?

Is this allowed?

many thanks
Reply to this comment - Posted on 20 Sep 2009 17:20
Julian Rowe from Business Support Finder - (Redcar)
Sounds a good idea.
Reply to this comment - Posted on 17 Sep 2009 13:27
Matt Hulsey
Matt Hulsey from Home Testing Yorkshire Ltd - (Holmfirth)
Sounds good
Reply to this comment - Posted on 8 Sep 2009 12:04
Mr Ashley Hall from Hall Maintenance - (Smethwick)
great news that you have banned cold callers! keep up the good work.thanks again.
Reply to this comment - Posted on 7 Sep 2009 16:59
Noel Deegan from Noel Deegan - (Londonderry)
good job thank You
Reply to this comment - Posted on 6 Sep 2009 18:04
Michelle Reece from Ignis Photography - (Norwich)
Thank you.
Reply to this comment - Posted on 5 Sep 2009 17:19
Julie Kershaw from Liverpool Entente Cordiale Tours - (Liverpool)
Great idea!
Reply to this comment - Posted on 24 Aug 2009 15:45
Richard Warner from Iron Vein - (Welshpool)
Good move!
Reply to this comment - Posted on 22 Aug 2009 20:21
Edwin Senjobe from Freshpangolin Ltd - (London)
The cold callers solution does not seem to be working, we are being harrassed by one particular company via email and phone calls despite numerous and clear clarifications we do not need their services. What a shame.
Reply to this comment - Posted on 10 Aug 2009 16:22
Tracey Bell from Tracey's P.A.T - (Aberdare)
yes about time it seems all i get is cold callers that have come through various directorys . thank you
Reply to this comment - Posted on 25 Jul 2009 21:44
Jim Waldron from Complete Solutions IT - (Bury St. Edmunds)
An excellent idea, has I had been plauged by these before
Reply to this comment - Posted on 19 Jul 2009 19:05
Alison Williamson from Entirely Airports - (Pershore)
I've just had a cold call from a Company called Matchmaker Marketing (0161 839 1987) who found us through the FreeIndex site
Reply to this comment - Posted on 7 Jul 2009 10:10
Karelia Scott-Daniels from Manse and Garret Property Search - (London)
Very good idea - I hope it works but they just sell our numbers on anyway!
Reply to this comment - Posted on 6 Jul 2009 22:24
Robert White from Merlin Industrial Products Ltd - (Ivybridge)
good idea
Reply to this comment - Posted on 29 Jun 2009 11:23
David Linford Williams from David L Williams - (Ipswich)
I get multiple contacts every week from other web directories the most I have had is 19 in 1 day, I guess you cant do much about that
Reply to this comment - Posted on 28 Jun 2009 00:53
diane hall
Great!
Reply to this comment - Posted on 27 Jun 2009 15:53
Ian Sutherland from Design Tiling - (Liverpool)
this is a good idea
Reply to this comment - Posted on 25 Jun 2009 22:22
Kevin Davies from Herts Digital TV Aerials - (Welwyn Garden City)
Great idea, well done.
Reply to this comment - Posted on 16 Jun 2009 12:54
David Cronshaw from 2Men1Van Sheffield - (Sheffield)
good idea
Reply to this comment - Posted on 9 Jun 2009 10:10
Carole Hopkinson from Utility Warehouse - (Harrogate)
Thanks for this information the last contact I received which i have just deleted before reading this, was using the site to encourage people into his network marketing business.
Carole
Reply to this comment - Posted on 8 Jun 2009 22:16
Corporate Photographer from Corporate photographer Charles Sturge - (London)
I think this is an excellent idea, congratulations.
Reply to this comment - Posted on 6 Jun 2009 11:47
J Tunstall
J Tunstall from Tile Plans - (Wigan)
Excelent Idea , Great work - Many thanks
Reply to this comment - Posted on 6 Jun 2009 11:21
Sandra Benson from A Taste of Sweden - (Ipswich)
Yes its a great idea - well done
Reply to this comment - Posted on 5 Jun 2009 13:19
Rod Campbell from Rod Campbell - (Worthing)
This is definately a good idea. Congrats
Reply to this comment - Posted on 4 Jun 2009 16:01
rossi from Dilys The Sheep - (Bangor)
Excellent idea, saves unwanted phone calls.
Good luck with your mission
Best Wishes
Dilys the sheep
Reply to this comment - Posted on 31 May 2009 17:57
Toby Warren from London Children's EntertainerTricky Toby - (London)
I do not like this feature, I think some potential customers may miss my phone number,
Toby Warren
Reply to this comment - Posted on 27 May 2009 11:13
Ray Ho from RHOTOGRAPHY Weddings and Portraits - (Stockport)
thanks a great idea, I am fed up of cold callers from another directory site. Glad to say, none from here yet. Good job.
Reply to this comment - Posted on 27 May 2009 00:06
Jim Jack from Jim Jack Electrician - (Dundee)
Good idea
Reply to this comment - Posted on 25 May 2009 21:55
Tina Broughton from Roachvale Hotel - (Blackpool)
Thank you in advance for 'cold calling prohibited' info.As we need our telephone line available for taking bookings your article should put these people off.
Reply to this comment - Posted on 18 May 2009 16:14
Derek Godridge
Derek Godridge from DeeGee Photo - (Penryn)
This is a great idea to try and prevent the dreaded spammers !!
Reply to this comment - Posted on 18 May 2009 14:37
Jason Craine from AD Tiling - (Liverpool)
thanks
Reply to this comment - Posted on 15 May 2009 22:08
Joseph Burge
Joseph Burge from Onetimeixuk - (Dagenham)
Excellent idea
Reply to this comment - Posted on 14 May 2009 14:12
Dane Heath Fleetwood/ Kaye Heeley
Dane Heath Fleetwood/ Kaye Heeley from Angel Couture - (Elland)
Good
Reply to this comment - Posted on 12 May 2009 18:58
Margaret Gammons from MG Business Support Services - (Diss)
Sorry to be late replying. I think this is a brilliant idea. I have been cold called in the past and realised that the only way they have got my number is from your site. So, great! I want business from yor site not sellers.
Reply to this comment - Posted on 12 May 2009 11:04
Martin Granger from Your Web Designer - (Belper)
Sounds like a good idea!
Reply to this comment - Posted on 11 May 2009 12:06
Eileen Evans
sounds like a good idea but i dont know if it stop them
Reply to this comment - Posted on 8 May 2009 14:09
Michael Taylor
Ty for this info. I am constantly badgered by 0800 numbers claiming to have genuine quiries and quoting FREE INDEX as their source of info and then attempt to sell me advertising. this had led me to totally ignore ANY 0800 numbers on my phone
Reply to this comment - Posted on 6 May 2009 15:56
Mark Holland from Business2Exchange - (Melksham)
Good idea
Reply to this comment - Posted on 1 May 2009 08:42
Alan Cooper from Home Search Consultancy - (London)
Are cold calls such a bad thing?
They may have a service or product which could save us money!
In this economic situation climate, this could be unfair to stifle proactive companies who are actively looking for business!!
Reply to this comment - Posted on 28 Apr 2009 23:14
Aimee Greenhill
i think this is an excellent idea as they are a pain and waste peoples time
Reply to this comment - Posted on 28 Apr 2009 21:02
Andrew Sowden
Andrew Sowden from Your Bookkeeper Ltd - (Manchester)
Good Idea ! :)
Reply to this comment - Posted on 28 Apr 2009 16:39
Mark Wattsford
Brilliant idea!
Reply to this comment - Posted on 23 Apr 2009 22:29
Angela Wheat from Gemini Beauty - (Aylesford)
What a good idea,sham there is not a way to stop them permanenly from cold calling.
Reply to this comment - Posted on 22 Apr 2009 20:17
Roger Hampton
Roger Hampton from Roger Hampton - (Cardiff)
Total praise for this. As a recently retired police crime prevention sergeant i led the way on anti cold calling in cardiff over the past 5 years and have plenty of time for individuals and organisations target hardening where possible.
Reply to this comment - Posted on 22 Apr 2009 19:01
alan bigg
alan bigg from ECU Clinic - (London)
here is the email address of a company who told me that YOU supplied my name and mail address.
davidwelsh@firstsearchconsultancy.co.uk
YOUR comments pleas!
Reply to this comment - Posted on 22 Apr 2009 17:53
Paul Mnich from Mnich Design Associates - (Brighton)
Good idea - let's see if it works.
Reply to this comment - Posted on 21 Apr 2009 21:56
Michele Couzens-Eason from Ki2health - (Sittingbourne)
good idea
Reply to this comment - Posted on 21 Apr 2009 19:34
Lee Jones from Apple Mac Mechanic - (Oxford)
Im pleased, i get far too many waste of time calls from wherever. Your help in this matter is greatly appreciated. Cheers
Lee
Reply to this comment - Posted on 21 Apr 2009 15:52
Richard Funnell from Dance Addiction - (Banbury)
sounds a good idea
Reply to this comment - Posted on 21 Apr 2009 12:26
Jay Richards from Soletrader - (London)
good news
Reply to this comment - Posted on 21 Apr 2009 12:05
Dominic Savio from Datum Technologies - (Portsmouth)
the action you have taken is really good and much appericated - well done
Reply to this comment - Posted on 21 Apr 2009 11:53
Jane Ball from Party Tub Hire Ltd - (Lymington)
Thank you that sounds good
Reply to this comment - Posted on 21 Apr 2009 11:02
Jacqueline Burchell from Elysian Fields Bed and Breakfast - (Helston)
I think that your idea about cold callers is great news. Obviously when you run a business they take up valuble time, and can be so persistant. well done free index.
Reply to this comment - Posted on 21 Apr 2009 08:30
Jonathan Wiseman
Great idea - well done. Cold caller can be a real time waste.
Reply to this comment - Posted on 21 Apr 2009 07:35
Katrina Joseph from Bideford Wellbeing Centre - (Bideford)
Yes, it looks like your cold calling warning is working! It doesn't look as though we have received any. Thank you!!
Reply to this comment - Posted on 20 Apr 2009 21:04
Delphine Nye from Delphine Nye - (Letchworth Garden City)
A positive step forwards to deter time wasters.
Reply to this comment - Posted on 20 Apr 2009 21:01
J.Barry Clark from A Class Driving Academy - (Otley)
This is good that you filter these calls.Saves a lot of wasted time ..Thanx
Reply to this comment - Posted on 20 Apr 2009 18:05
tara fisher
tara fisher from Tara Fisher - (Canterbury)
What a great idea, as I constantly receive calls from companies, more than I do customers, very annoying when waiting for work to come in.
Reply to this comment - Posted on 19 Apr 2009 09:06
Deanne Tomasino
Deanne Tomasino from Deanne Tomasino, Complementary Therapies - (Edinburgh)
Well done FreeIndex. I did receive a cold call to my mobile number so whilst I have been overly bothered I am pleased that it is not likely to increase any!
Reply to this comment - Posted on 18 Apr 2009 11:58
Charlie Wheeler from Wheeler Motorcycle Services - (Melksham)
good to see something being done, pity BT dosnt do the same!!!
now to tackle spam!!!!
Reply to this comment - Posted on 17 Apr 2009 20:11
Janie Moore from Pure Girl Organics - (Banstead)
Brilliant! If only all websites were as forward thinking as you guys! Thanks very much.
Reply to this comment - Posted on 17 Apr 2009 18:56
Alan Cooper
Alan Cooper from Alan Cooper Legal Services - (Guildford)
Great idea and thanks for that considerate thought
Reply to this comment - Posted on 17 Apr 2009 17:50
Julie Ayres from J's Fitness - (Aylesbury)
This is very reassuring to know.
Reply to this comment - Posted on 17 Apr 2009 15:01
John Sevier from First Class Travel of Oxfordshire - (Wantage)
Well done. Sounds like a good solution.
Reply to this comment - Posted on 17 Apr 2009 14:47
Stuart Fletcher from Holland Hall Hotel - (Skelmersdale)
10/10
Reply to this comment - Posted on 17 Apr 2009 13:53
Dan Marino from Rainbow Chasers' Motor Home Hire - (St. Austell)
A welcome improvement. We have noticed a significant drop in marketing cold calls to a level which is almost nil. Thanks to all on the teamn whom have come up with this idea. Seems to be working well.
Reply to this comment - Posted on 17 Apr 2009 13:09
Graham Lucas from Spectrum Office Solutions - (Glastonbury)
Excellent idea. Could you sell the concept to Yell?
Reply to this comment - Posted on 17 Apr 2009 07:48
David Thomson
David Thomson
this is a positive step, a great idea implemented well.
Reply to this comment - Posted on 16 Apr 2009 23:14
Geraldine McLean from Body Management Studio - (Lancaster)
Think this is great, you are staying one step ahead - well done.
Reply to this comment - Posted on 16 Apr 2009 22:47
James Slough from Thermal Memory Ltd - (Rochdale)
good idea
Reply to this comment - Posted on 16 Apr 2009 16:53
Leyson Bradley from Cheddar Carboot and Market - (Cheddar)
I have not received any cold calls, so the "blocking" is obviously working for me
Reply to this comment - Posted on 16 Apr 2009 15:57
Jill Sullivan
Jill Sullivan from Manipura Massage - (Dalkeith)
I think this a good idea
Reply to this comment - Posted on 16 Apr 2009 13:13
Owen Gleadall from Merlin Software Ltd - (Barnsley)
Great Idea - should stop a lot of the aggravating cold calls we all get.
Reply to this comment - Posted on 15 Apr 2009 16:01
Paul Ede from Focus Driving School - (Birmingham)
pleased to see you are taking action against these people as cold callers are just wasting our time. very few have anything we actually need.
Reply to this comment - Posted on 14 Apr 2009 23:30
Mrs Elaine Isaac
Mrs Elaine Isaac from Convallis Software Ltd - (Chulmleigh)
brilliant idea. sometimes I get fed up with the number of cold calls from companied getting our number from directories.
Reply to this comment - Posted on 14 Apr 2009 17:18
Charles Richardson from Big Apple Drinks Company - (Pontypool)
Thanks for adding this as the amount of time spent dealing with cold callers is very time consuming.
Reply to this comment - Posted on 14 Apr 2009 11:06
Matthew Gibb
Matthew Gibb from MG Fire Safety Group - (Camberley)
I am suitably impressed.

You have provided a simple yet efective solution to give comfort to all who may use your site and that may experience cold calling on a daily basis.

I am happy to recommend you and have done so.
Reply to this comment - Posted on 11 Apr 2009 22:16
Yvonne Anne Sharpe from Yvonne Anne - (Glastonbury)
Excellent thank you
Reply to this comment - Posted on 11 Apr 2009 12:17
John Moonie
John Moonie from HypnoPerth - (Perth)
Good idea - don't get much of that via Freeindex or that they admit, but it will help.
Reply to this comment - Posted on 10 Apr 2009 13:46
Ann O'Donnell
Ann O'Donnell from Clarron House - (Blackpool)
Thanks for the halting of cold callers, but i have contacted Telephone Preference (TSP), this has helped a great deal, but yours will too.
Reply to this comment - Posted on 9 Apr 2009 13:36
Chris Chalk
Chris Chalk from Chris Chalk - (Cardigan)
Great idea folks. Glad you're on to it.
Reply to this comment - Posted on 9 Apr 2009 13:27
Ian Higgins from Higgins Cleaning Services - (Norwich)
Well done i really hope this helps, i know this will not put a stop completly but its a start.
thanks
Ian Higgins
Reply to this comment - Posted on 9 Apr 2009 10:17
Brian Smith from Brian Smith Photography - (Elgin)
That will be brill and should stop nonsene.
Reply to this comment - Posted on 9 Apr 2009 00:31
Frederick George Templeman from Spectacles.gb Rayleigh Ltd - (Rayleigh)
hi Guys, we have received a feedback from Mr Jim Bone, who wasnt happy with his glasses, from us. Are we given the opportunity to reply, not just to Mr bone but to give a balanced reply to his comments.
Reply to this comment - Posted on 8 Apr 2009 14:59
Guy Tomlinson
Guy Tomlinson from The Marketing Directors Ltd - (Marlow)
Good idea. Well done!
Reply to this comment - Posted on 8 Apr 2009 13:21
David Hance from TS Internet Marketing - (Hove)
An excellent idea. I have noticed that one of the immediate effects of registering my business with directories is that the phone starts to ring due to cold caalling from companies trying to sell advertising.
Reply to this comment - Posted on 8 Apr 2009 11:33
Peter P Economou
Peter P Economou from Super Goods - (Leeds)
smashing idea.
Reply to this comment - Posted on 7 Apr 2009 01:38
Neville Scott from Anytime/Anywhere - (Nottingham)
sounds like a good idea hope it works.
Reply to this comment - Posted on 6 Apr 2009 13:51
Ian Appleby
Ian Appleby from Appleby Roofing and Building - (Birmingham)
very good
Reply to this comment - Posted on 3 Apr 2009 14:23
Sam Oghene Atugba
Sam Oghene Atugba from Property Maitenance Services - (Thornton Heath)
THIS IS SPLENDID, TO KEEP AT BAY TIME-WASTERS.
Reply to this comment - Posted on 3 Apr 2009 11:39
Shaun from Empire Nites Karaoke/Disco - (Derby)
This will be good for honest people like myself who advertise on this site. Thanks for this.
Reply to this comment - Posted on 3 Apr 2009 10:23
Gail Ward from Responsible Photography Holidays - (Chichester)
I think this is an excellent feature - I have removed my details from other sites because of the indiscriminate cold calling and spam received. Many thanks. Kind regards, Gail
Reply to this comment - Posted on 2 Apr 2009 19:54
Derek Blackburn
excellent news, we feel more secure already,
thank you
Reply to this comment - Posted on 1 Apr 2009 18:18


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