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Job OverviewTechex is looking for 3 engineers to join our customer facing technical team. In our technical team, it is essential that you have:
A talent for problem-solving and logical thinking.
- High level of competence and experience using computer systems
- Experience with Microsoft and Linux server operating systems
- Knowledge of IP networking (including TCP, SNMP, RTP, multicasting, routing)
- Ability to develop and execute test plan and test cases
- Enthusiasm and interest in leading-edge technology.
Duties and ResponsibilitiesApplicants for technical roles should have a degree or background in computing or video and a strong understanding of networking. Whilst our people must thrive in a team environment, self-motivation is an essential skill. Successful candidates will be meeting or talking with clients and suppliers on a daily basis and must have good communication and interpersonal skills.
Typically, we will:
- Collaborate with partners to produce innovative solution designs
- Ensure that customer requests are documented, tracked and resolved in a timely manner to maintain customer satisfaction and escalate and manage problems through our manufacturer partners as required
- Pro-actively diagnose, update and fix customer issues
- Have a positive customer-oriented attitude, solid verbal and written English communications skills, ability to manage priorities, and strong initiative to accomplish tasks
- Provide out of hours support where appropriate
- Travel internationally to support pre-sales and post-sales activities.
Skills / Qualifications / Experience RequiredIf you've got some or all of the following, it would be a great help:
- Knowledge of analogue and digital audio-visual standards
- Knowledge of audio/video and media transport (DVB, MPEG-2 or MPEG-4, JPEG2000)
- Ability to use test equipment to analyse MPEG streams
- Understanding of real time transport protocols such as RTP, MPEG-TS and session protocols such as SIP and RTSP.
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Last Updated : 18 Sep 2012
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