|What or Who:|
|Original Message Added : 8 Dec 2009 - (Edited : 15 Jun 2010)|
As we have grown, what we do continues to be based around these principles.
Many other directory and lead generation sites have a bad reputation for ripping people off, mis-selling, selling personal data, cold calling, aggressive sales tactics, making up traffic figures etc and we absolutely condemn all of these practices. FreeIndex is not the same!
We are genuinely different because...
1. We love doing what we do.
We are a small independent company with no shareholders other than the staff, and we are genuinely passionate about delivering a great service which is loved by its users. We spend all of our time building a great product, unlike other sites which spend all of their time marketing a poor product.
2. What do you mean FREE?
Registering and advertising on FreeIndex is Free. Not a free trial, not free for 3 months. Genuinely 100% FREE, for life. The site is primarily funded from discreet adverts placed around the site.
Due to popular demand, we now also provide a (completely optional) Premium subscription service for those who want to get the most from their FreeIndex profile.
3. Cold call blocking
As far as we know, FreeIndex is the only directory that has tackled the problem of blocking unscrupulous companies from using the site to make sales calls. We have developed mechanisms which automatically bans anyone from the site who tries to access more than 10 phone numbers in one day.
4. We won't hassle you to buy anything
Absolutely not. We have no sales team and no call centres.
5. Genuine Content
All of the content on FreeIndex has been posted by great British businesses and consumers.
6. Manual Review
Our content team review all new content to ensure that it fits with our values, and adheres with our policies. We reject all adult-related content, and have developed tools which help us to identify spam, inaccurate and badly written content before it goes live.
7. Transparent Statistics.
FreeIndex is the only directory to show businesses exactly what they are getting from the site.
We clearly show businesses what traffic and enquiries they have received from the site.
Due to the popularity of the service we offer, we can only provide email support.
We have developed a ticketing system which ensures that every enquiry we receive gets the response it deserves in a timely manner. We also have a self help centre which covers 95% of the most popular questions.
9. We listen to our users.
FreeIndex, like Rome, wasn’t built in a day. In fact it has been continually developed since 2004. The feedback we receive from our community really helps us to improve the site.
10. We don’t promise the earth.
We cannot guarantee you new business enquiries if you advertise your business on FreeIndex.
However, we can guarantee that you will not lose anything other than the small investment in time you must make to get the most out of the site.
Many companies have found FreeIndex to be more effective than any other form of advertising and we have received thousands of positive comments stating this. Check out our latest Feedback.