|Reply : 27 Jul 2012|
I would also suggest that we have received an attempted malicious review, but intercepted and removed the review before it was complete. The person leaving the review attempted to leave the review using an email that matches the email of the suspected company.
When I tried to phone them today, i was hung up on, I only introduced myself as this stage.
I'm a little frustrated because all reviews are customer submitted and to this point almost all are five star, Freeindex is our main selling point to customers, and someone has intentionally attempted to sabotage that.
However because the url was *******@shitty.co.uk I assume he doesn’t own the email and is unable to confirm it. However the ******* part before this is very unique and matches an email of a company in the local area.
Do I have rights to pursue legal action even though no damage has been done but the inention was there? I have taken various screenshots including the review, the process of me matching up the details of the competitor and would be interested in talking to somone legal about this if they feel there is a chance for action to be taken and that action being worthwhile.