|Original Message Added : 13 Aug 2009|
One of my clients had a logo, website and a company name created by a design company. They paid for the service and were happy with the result. I have now been asked to create a newsletter for the client and the design company is refusing to release the logo or let the name of the company be used on the newsletter (or in fact anything not created or distributed by them).
They have said they no longer want to work with my client and have asked for a one-off payment of £3,000 plus VAT to release the copyright of the name, logo and website domain name.
My client believes there was never a formal contract but is checking that. I work with a number of design companies and have never had a problem with copyright, the designers have always given the copyright to the client so I am saddened by this behaviour.
Is there anything my client can do? Is this acceptable behaviour on the part of the desgn firm?